The sovereign investment sector has always been unique when compared to other industries, despite partaking in and sharing the common attributes of investment management and private equity firms. But with a rise of disruptive forces bringing change to the sector - including broader trends such as political sensitivity - it is in dire need of digitalisation to stay afloat against the moving tide.
Central to this technological overhaul is not simply building on your firm’s own digital capabilities, but aligning with strategic partners that can sketch out a roadmap to keep you agile against your competitors. Given the rise of disruption in this sector, finding outlets for innovation is the lifeforce of your business’ survival.
Are you ready?
There’s two sides to every story - and this particular tale starts with the operations of your firm. The digitalisation process starts from the very heart of the firms, slowly altering the technology ecosystem fuelling their products and services, and then infiltrating their marketing and customer service capabilities at growing speed.
At the centre of this is not necessarily any specific technologies, but the introduction of a strategy tailored to your firm. By introducing the concept of a chief information officer, a roadmap for technological innovation can be produced that is specific to the firm and the businesses it serves, as well as the industry at large.
Transforming business models, locating opportunities for an efficiency boost, as well as sourcing cybersecurity is forecasted.
What your business can do for your customers is one flip of the coin. But understanding how to tailor this process of provision to your clientele’s needs and wants - including when they inevitably change - is a specific outlet for digitalisation.
This centres around sourcing customer engagement via digital channels to promote a client-firm relationship throughout the entire customer journey. The shift towards solutions also needs to be addressed with firm-specific technology that can harness the true potential of your team and your business.
Sovereign investment firms might not be as customer-driven as alternative industries, such as the retail sector, but now more than ever the customer is always right.
Michael Garcia Director of Marketing, Answering Legal
For those with an ear to the ground, this is also known as a Digital Transformation.
A Digital Transformation rethinks how you manage your employees, your clients’ and business’ data, and how you carry out your business operations. Or, in simple terms, a DT is the technological revamp your business needs to stay competitive.
The sovereign investment sector might anchor itself as unique when compared to other industries, but it is still set for the changes witnessed by a variety of other industries. In fact, more so than others, there is a renewed focus on securing competitivity in such a complex and bustling sector.
That, or it might not survive far into it.
Although specific technology is not pinpointed as is with other sectors, the focus here is on creating a technological culture that pivots on the need for transformation. With an operations-based alteration that is championed by a chief information officer, your entire firm can contribute to and benefit from the eventual digitalisation, whether it starts with your marketing or reinvigorates your core operations.
By kickstarting your technological future, your can pave the way for future digitalisation, and allowing an evolution to occur naturally and at minimal cost to the business.
TAKE YOUR CLIENTS ONLINE
Engage your clients with experiences dedicated to their personal needs and preferences; it’s time to rethink your approach to marketing and sales.
WORK FOR YOUR WORKFORCE
Your clients want answers, and they want them now. Keep your clientele in-tow with a workforce reinvigorated by digitalisation, improving their efficiency with customers looking for those answers.
TRANSFORM YOUR TECH, TOO
The personal touch isn’t just for the clientele. Transform your tech and your operations to create solutions fine-tuned for your business.
FUNNEL YOUR CLIENTELE
Money and marketing - they seem to go hand-in-hand. By providing an intensive marketing technique that guides your clientele through to your business, you can keep them engaged.
ENGAGE ACROSS THE ENTIRE SUPPLY CHAIN
By ensuring each member of the team has sufficient knowledge to support customers, you can fix issues, and find solutions faster, all the while upholding engagement.
STREAMLINE VIA THE STATS
Draw in customers with digital insights that harness data with greater accuracy and integration. Align each move you make for your clientele with the statistics.
FOLLOW THE LEADER
A DT is no simple feat. But with a chief information officer guiding your business through the entire process, your team doesn’t have to swap out their responsibilities for introducing the technology themselves.
Re-imagine your business’ core-operating models in alignment with your new-found digital capabilities, all the while putting your customers first. Streamline your business, and stick with your clientele.
NAVIGATE DIFFICULTY WITH DIGITALISATION
Reboot your entire business and follow a new navigation set to take on the challenges of regulations, costs and compliance. Cut corners, and cut costs at the same time.
Taking things technological might seem a challenging feat set to put your troops through their paces, but with Lolly at every step of the way, navigating the new territory need not be difficult. In fact, with our tech-team assessing your business’ exact needs and walking you through each step, you don’t need a map, either! But, if you do fancy finding your way around tomorrow’s business technology, you can start here.
Join global leaders who depend on Lolly Co to transform their businesses with advanced technology & automation.
Discover how digital transformation can help your business accelerate by reaching new technological heights via a free consultation with one of our expert consultants.
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