In specific terms, process automation utilises technology to automate and simplify complex business processes. From installing software dedicated to simple tasks, to the innovation of Robotic Process Automation, this technology is the future.
With AI under one wing and automation under the other, transforming classic business models with a machine-learning approach has never been easier. Redefining the way we do business - with customer engagement, satisfaction, and efficiency in consideration - might encompass a variety of technological solutions, but it’s process automation that champions simplicity, quality, and efficiency.
Human employees are not going anywhere by any means, but with added accuracy, efficiency, and lower costs, you can hand over a vital but tedious task to technology that doesn't clock out at 5pm. Keeping up to speed with your data analysis and other processes ensures you don't miss a beat.
It’s your business - it’s your business solution. We start the process by considering your own concerns regarding your business, and the tasks you need to streamline to simplify your 9-to-5 and elevate your efficiency.
Once we’ve considered your perspective, we plan the automation your business requires via software. Aligning it with your specific needs is key, and requires a constant dialogue to ensure it matches your business.
Our automation services don’t end when your leads are nurtured, or your helpdesk support is satisfactory; adapting the automation to your evolving needs is key to staying one step ahead of the competition.
PERSONALISE THE EXPERIENCE
Ensuring the automation process provides the personalised experience when dealing with customers is vital to maintaining a human exterior - whilst harnessing the power and potential of a computational brain.
ENGAGE WITH THE NEED FOR ENGAGEMENT
Engage your customers via automation that provides super-fast responses and super-fast solutions to their problems. In this day and age, ‘on-demand’ is a buzzword for any business - and automation can provide that.
ENFORCE EFFICIENCY VIA TECHNOLOGY
Cut out laborious tasks with the automation of processes that rethink manual labour and streamline the time your employees typically spend on them. The lowered costs won’t go amiss, either.
Michael Garcia Director of Marketing, Answering Legal
Your business solution starts with you. It starts with your business’ needs, your business’ processes, and your business’ goals. Only by identifying and envisioning a roadmap for its future, can we detect where automation can take the wheel and drive you to higher levels of efficiency.
By bringing together your knowledge and passion for your business - and our know-how of your industry and the technology needed to automate processes - we can lay out a tailored solution that considers your customer and your business’ day-to-day operations.
And with a broad stretch of technologies on offer, you won’t have to sift through technical terms and the digital options; we know the emerging technologies your industry needs to tap into.
Our automation services centre around 4 components of process design and delivery that follow Agile methodology. This includes assessing your business’ process workflow, aligning technologies with your business, and merging AI with specific automation technologies.
By bearing in mind your business’ future need to re-scale and flex to your evolving needs, and digital solutions that utilise predictive and real-time data, our team can merge the selection of technologies for your tailored solution. This includes AI, blockchain, and other technologies that can produce an intelligent workflow.
But our techno know-how doesn’t dominate the conversation; we always aim to align our solution with your ideas, issues, and concerns at each step of the way.
Our services don’t end when the first automated process begins. Your business should not aim to stagnate; it should be constantly looking to evolve. That means our services seek to do the same, responding to your team’s - and your customers’ - changing needs.
Throughout the entire process we rigorously test and rethink your automation, adding new features and capabilities as your business grows, develops, and alters. Your specific industry also enters the discussion as we consider your competitors, and negotiate new ways of running an intelligent workflow in alignment with the shifting world of business.
We might produce an automation solution your business deserves, but our services are never complete. Maintenance matters just as much as launching the new workflow in the first place.
Our know-how extends past the latest process we took of your hands; here's a 'couple other tricks we have up our sleeves.
Software development includes the collective processes involved in creating software programmes. In less specific terms, it is a necessity in today’s world.
Planting your business firmly in the 21st century often encompasses tapping into the mobile-first processes dominating the world of business. This centres around app development.
In simple terms, Artificial Intelligence is the area of computer science emphasising the use of intelligent machines that think like a human employee - an employee you need.
Join global leaders who depend on Lolly Co to transform their businesses with advanced technology & automation.
Discover how digital transformation can help your business accelerate by reaching new technological heights via a free consultation with one of our expert consultants.
Want to speak to someone now?
Call 0203 150 0206