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RPA Aviation Automation

Automation provides operational

stability in an insecure future

You don’t need reminding that COVID-19 decimated hospitality and air travel markets. But what you didn’t know is that now is the time to satisfy rapidly-changing customer needs and take back control of profitability.

Aviation firms are well versed in tackling international challenges and global crises, in fact they’re built for uncertainty. However, it’s this kind of confidence that leads to dangerous complacency and it’s this kind of confidence that has scuppered aviation’s digital transformation. Tried-and-trusted systems. Highly-regulated aviation technology. Neither of these provides a secure environment for proactive change. Just to complicate things further there’s another problem: the post-Coronavirus customer is turning up with revised digital demands. Monitoring their expectations with data and then meeting them with the latest technology might not sound easy. However, accommodating these changes by updating legacy software and automated systems? We’ve got you covered.

  • We can automate internal business processes and make your operations more agile.
  • We can upgrade your outdated legacy systems with robotic process automation.
  • We can automate your airplane technology to streamline the entire passenger experience and pilot workload.
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Hand-picked technologies
fuel the future of aviation

Digital transformation means disruption. The same disruption was snapped up by competitors banking on a surge in demand. They’re investing in improved customer experience, sleek airline performance, and an aerodynamic business model. What say you?

Speed. It’s what puts your planes up in the air, and it’s what keeps your business buoyant, too. Rapid adaptation to select passenger needs is vital whether they’re booking a seat, coughin’ up the cash, or checking in for a flight. But making fresh investments in these new technologies, like VR and AI, is yet another risk to take on. The ROI is something else that can’t be guaranteed. However, this new obstacle doesn’t require you to load up with the latest customer-facing innovations. Instead, it asks you to adjust your business model to accommodate them in the future. Enter automation.

Automated systems won’t just cut your costs, they will also beef up your efficiency. Automation gives your team a chance to turn over their repetitive, mundane tasks to a computer, enabling them to focus their attention where it matters most: on the customer. It even gives you a chance to reflect on your tech stack and sift through your legacy systems – the outdated software preventing you from an easy transition to new technologies. It won’t polish your digital transformation but it will, however, give you the opportunity to start on your flight path.

Boost customer loyalty with a passenger experience generated by AI

Satisfy your customers’ every digital need with the latest artificial intelligence and biometric technologies. No more scrabbling around for travel documents or wasting time in a check-in queue. Just a simple and seamless journey from A to B. It’s that easy.

Increase sales with a highly-engaging omnichannel marketing experience

Meet potential passengers’ needs throughout the buying process by engaging with them on a number of different platforms. An omnichannel marketing process creates a long-term, unified sales pitch that complements their specific, digital expectations.

Protect customer information from breaches with military-grade cybersecurity

Thoroughly secure the vast amount of customer and internal data your team needs to process on a daily basis. Tough cybersecurity might not sound as sci-fi as checking out First Class with a VR headset, but building trust and customer loyalty is priceless.

Identify the customers’ exact needs with data-driven insights

Match the new expectations of your passengers by streamlining your data processing with API integration. By bringing internal and external data together, you can derive more accurate and useful insights from analytics tools. Maybe you can’t predict the future yet, but this is damn close.

Speed up core processes by revamping your dated legacy systems

Ditch the jaded, bog-standard technology that’s holding back your ability to grow. It’s expensive to run, and even more costly to change. Systems integration can limit manual employee intervention, thereby converting old technology into adaptable, agile software.

Overcome disruption and prepare for the next crisis with machine learning

Do away with delayed responses and shunted profitability. Machine learning can convert data into models that can anticipate new challenges up ahead and then provide accurate, attainable solutions. Crisis averted!

Here’s what
we can do

We can lay the groundwork for your digital transformation. Lagging legacy systems? Sped up. Slow internal processes? Delegated to a computer. Disruption? That one’s up to you.

Here’s the problem: how do you innovate an industry on the vanguard of technology? You can make the aircraft as autonomous as possible, for example, having passengers board their flight without interacting with a single person. Innovation tends to overlook solutions closer to home. Think passenger processing and airport management. Simple changes in these core operations can free up your team to kickstart a digital transformation. So, our job in short is to make your processes run faster and your technology runs smarter. Here’s how.

Take our custom automation software. We can strip back your core business processes and identify those repetitive, mundane tasks, which eat away at your efficiency every day. Then, we make a computer run those processes. They don’t need constant cups of coffee or a week off next month; you get standardized, accurate outputs in a much faster timeframe than your human employees can offer. And those displaced workers can then be put to use reinventing your customer service.

Once we’ve streamlined your internal processes, we can get to work on upgrading your technology. First, we deep-dive your legacy system’s database and design solutions that automate manual data entry. That’s another employee on the customer-facing front line. Our system’s integration connects your old-school technology together, cutting out the manual intervention, which slows your efficiency. We also use APIs for a similar purpose: by streamlining data flow between your digital solutions, you can process much more data much faster. No more spreadsheets, no more costly errors. Just upgraded operations.

Frequently Asked Questions

For every technology question there is a technology expert. In fact, we've probably already answered it below.

This is the adoption of digital technologies to improve business processes, increase value for customers and create a digital culture in the workplace.

Process transformation: Modifying the elements of a process to achieve certain goals.

Business model transformation: Reinventing a business model that finds new paths to growth.

Domain transformation: Moving into new industries or sectors (e.g. Amazon moving into Amazon Web Services).

Cultural transformation: Updating a company culture so it fosters innovation.

Artificial intelligence is now used throughout processes in the aviation industry. But it is most known for its enablement of self-piloted commercial aircraft to operate autonomously.

This is the implementation of the latest technologies in the aviation industry. It has many benefits, including lower costs and an improved passenger experience.

It helps airlines build more meaningful relationships with their customers. Passengers are now demanding more digital, forward-thinking in-airport and in-flight services.

We've cashed all the cheques: digital banking generates long-term growth

We can help your team navigate what's been left behind by COVID-19.

90%
Average amount of time saved using RPA in banking processes
$49k
Average savings for mid-sized banks with process automation
50%
Average proportion of bank employee tasks that can be automated

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