You already knew COVID-19 diced demand for hospitality and air travel. But what you didn’t know is that now is the time to satisfy rapidly-changing customer needs and take back profitability.
Aviation firms are versed in tackling international challenges and global crises. They’re built for uncertainty. However, it’s this kind of confidence that has you resting on your laurels. It’s this kind of confidence that has scuppered aviation’s digital transformation. Tried-and-trusted systems. Highly-regulated aviation technology. Neither of these provide a secure environment for proactive change. And now, there’s another problem: the post-Coronavirus customer is turning up with revised digital demands. Monitoring their expectations with data and then meeting them with the latest technology might not sound easy. But making room for these changes by updating legacy software and automated systems? We’ve got you covered.
We can automate internal business processes and make your operations more agile.
We can upgrade your outdated legacy systems with robotic process automation.
We can automate your airplane technology to streamline the entire passenger experience and pilot workload.
Digital transformation means disruption. The same disruption snapped up by competitors banking on a surge in demand. They’re investing in an improved customer experience, sleek airline performance and an aerodynamic business model. What say you?
Speed. It’s what puts your planes up in the air. And it’s what keeps your business’s head above water, too. The ability to quickly adapt to select passenger needs when they’re booking a seat, coughin’ up the cash or checking in for a flight is now a necessity. But making fresh investments in these new technologies, like VR and AI, is yet another risk to take. The ROI is something else that can’t be guaranteed. However, this new obstacle doesn’t require you to load up with the latest customer-facing innovations. It instead asks you to prepare your business model to accommodate them in the future. Enter automation.
Automated systems won’t just cut your costs and beef up your efficiency. Automation gives your team a chance to turn over their repetitive, mundane tasks to a computer and focus their attention where it matters most: on the customer. It even gives you a chance to reflect on your tech stack and sift through your legacy systems - the outdated software preventing you from easily taking on new technologies. It won’t polish up your digital transformation. It will, however, give you the opportunity to get it underway.
Boost customer loyalty with a passenger experience generated by AI
Satisfy your customers’ every digital need with the latest artificial intelligence and biometric technologies. No more scrabbling around for travel documents or wasting time in a check-in queue. Just a simple and seamless journey from A to B. It’s that easy.
Increase sales with a highly-engaging omnichannel marketing experience
Meet potential passengers’ needs throughout the buying process by engaging with them on a number of different platforms. An omnichannel marketing process creates a long-term, unified sales pitch that matches their specific, digital expectations.
Protect customer information from breaches with military-grade cybersecurity
Secure the vast amounts of customer and internal data your team needs to process on a daily basis. Tough cybersecurity might not sound as sci-fi as checking out First Class with a VR headset. But building trust and customer loyalty is priceless.
Identify the customers’ exact needs with data-driven insights
Match the new expectations of your passengers by streamlining your data processing with API integration. By bringing internal and external data together, you can derive more accurate and useful insights from analytics tools. You can’t predict the future. But this is close enough.
Speed up core processes by revamping your dated legacy systems
Ditch the rusty, relied-on technology that’s holding back your ability to grow. It’s expensive to run, and even more costly to change. Systems integration can limit manual employee intervention and convert old technology into adaptable, agile software.
Overcome disruption and prepare for the next crises with machine learning
Do away with delayed responses and shunted profitability. Machine learning can convert data into models that can foresee new challenges up ahead and then provide accurate, attainable solutions. Crisis averted!
We can lay the groundwork for your digital transformation. Lagging legacy systems? Sped up. Slow internal processes? Handed over to a computer. Disruption? That one’s up to you.
Here’s the problem: how do you innovate an industry on the pinnacle of technology? You can make the aircraft as autonomous as possible. You can have passengers board their flight without interacting with a single employee. Innovation tends to overlook solutions closer to home. Think passenger processing and airport management. Simple changes in these core operations can free up your team to then kickstart a digital transformation. So, our job is to make your processes run faster and your technology run smarter. Here’s how.
Take our custom automation software. We can strip back your core business processes and identify those repetitive, mundane tasks eating away at your efficiency. Then, we make a computer run those processes. They don’t need to make cups of coffee or ask for a week off next month; you get standardised, accurate outputs in a much faster timeframe than with your human employees. And those displaced workers can then be put to use reinventing your customer service.
Once we’ve streamlined your internal processes, we can get to work on upgrading your technology. First, we deep-dive your legacy system’s database and produce solutions that automate manual data entry. That’s another employee on the customer-facing front line. Our system’s integration connects your old school technology together, cutting out the manual intervention slowing up your efficiency. We also use APIs to reach a similar end: by streamlining data flow between your digital solutions, you can process a lot more data a lot faster. No more spreadsheets, no more costly errors. Just upgraded operations.
We can convert your complex questions into simple answers - almost as quick as we turn lagging systems into suave processes.
We can unleash your productivity's full potential with manufacturing technology.
Proportion of aviation companies using tech strategies
Av. annual savings for aviation companies with automation
Proportion of aviation company processes that can be automated
Discover how your company can reach hyper growth with the power of automation.