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Home > Industries > Capital Markets
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Every sector interacting with financial matters knows turbulence all too well.
But steadying this industry’s journey comes with its own unique challenges. From the core of the industry to the value chains branching out of the businesses, a fundamental change is set to strike the sector.
With global strategies and data-driven insights in-sight, rethinking a business inside-out is central to our technology consulting services. From asset and wealth management driven by growth strategies and customer engagement, to the latest news in specific support for investment banks, a reinvention is on the cards.
And we aren't going to fold.
Customer-service takes the centre stage, here; clients expect a personalised experience based on clarity, based on getting answers to their queries. And they want those answers now.
In such an unstable sector, and with such disruptive challenges from new competitors, sourcing solutions that can adapt to the ever-evolving technology is key to your business' security - and success.
For businesses specialising in assets, rethinking growth strategies and pinpointing customer engagement is key to going technological. This specific area is in a state of flux - and we can help you figure it out.
It might have been one of the flagship industries to commence the process of digitalisation, this is not to say that its innovation should now cease.
But instead of just paralleling the manoeuvres of your industry-based competitors, your business needs to rethink both its operational models and the methods utilised to encourage customers satisfaction. You don't just need to match their tactics - you need to go beyond them, too.
At the centre of the innovation expected of this industry is platform-based business models which re-root growth at the fore of your business. From capital raising to private equity firms, rethinking revenue is vital to your industry-based survival, from which market-making revenue will be passed to alternative firms.
Nevertheless, also fundamental to its digital overhaul is the management of the new technology implemented.
The capital markets industry was founded on a digital future, and was once streaks ahead of other industries. But in this technological era, it’s failing to maintain a constant process of adapting and updating that is threatening your business.
Upholding competitiveness is central to your future success, and there’s only one way to secure this:
For capital markets firms, the future lies in the cloud, advanced analytics, and RPA. Following closely behind is blockchain, technology that is just starting to be capable of translating to success in your business.
Simply put, fundamental to identifying the next step in your digital journey is identifying the trends you need to stick to, and what tomorrow is set to bring.
And we can help you do just that.
Jeremy Garcia
Director of Technology, Simply Brands
From investment banks, to asset and wealth managers, providing the necessary support in an ever-evolving digital age requires industry-specific support with a business-specific approach.
For those with an ear to the ground, this process is also known as a Digital Transformation. A Digital Transformation is the rethinking of how you manage your employees', your clients’ and your business’ data, and how you carry out your business operations. Or, in simple terms, a DT is the technological revamp your business needs to stay competitive.
For asset management services, crafting a client experience and using data-driven insights to form this customer-centric approach lies at its core, and tied closely to this focus of the asset managers and senior managing directors on the client is a new way to strategise and rethink operating models.
Wealth management faces a similar future, but a dynamic workforce hardwired with efficiency sets it apart.
Trading businesses mirror such changes, but encountering and adapting to global challenges is a unique feature to this area of the industry.
With a bustle of business types filling this sector, and dividing attention with their own collection of complex technologies, this new territory needs navigation specific to your business. Whether your financial services are based in the United States or the United Kingdom, we know the way.
TAKE YOUR CLIENTS ONLINE
Boost client engagement with dedicated experiences that are personalised to their needs via revamped marketing and sales techniques.
WORK FOR YOUR WORKFORCE
Rewrite customer satisfaction by digitalising the entire supply chain, ensuring any employee can answer queries and provide for their needs.
TRANSFORM YOUR TRADING PLATFORMS
Don't just reserve personalised for your customers. Create specific solutions via technology that are tailored to your business.
RE-STRATEGISE FOR YOUR ULTRA-HIGH-NET-WORTH CLIENTS
Specific to wealth management businesses, engage your customers with digitalised services to complement their exact needs and stick to regulatory changes.
TAKE YOUR WEALTH MANAGEMENT DIGITAL
Bring the digital experience and digital wealth management together with a service dedicated to providing the effectiveness and efficiency customers expect.
STREAMLINE VIA THE STATS
Draw in customers via data-driven insights that provide greater accuracy and integration. You need to match each marketing manouevre with statistics.
INTEGRATE THE PLATFORM AND SERVICES
Bring the entire company together - from the senior managing director to the interns - to diffuse a technology-driven transformation that elevates your efficiency.
INDUSTRIALISE OPERATIONS
Rethink your operating models via to data-driven insights that put your customer first and allow future technological innovation to taks place.
NAVIGATE DIFFICULTY WITH DIGITALISATION
Reboot your business and navigate new challenges including recently changed regulations, costs, and compliance.
+ What is the capital markets industry?
Capital markets are places where savings and investments are moved between those who supply capital and those who need it. Capital market groups are individual units of a company or an investment firm which handle both the financial and banking services for clients and customers.
+ What is the future of the capital markets industry?
Beyond the Covid-19 pandemic, changes forecasted include innovation driven by new technologies that can respond to clients that have evolving needs and can harness big data. Financial innovations, such as blockchain, have also entered the fore. The future revolves around meeting the exact needs of the client.
+ Is the capital markets industry growing?
A number of capital markets firms predicted a shrinking market - even without the Covid-19 pandemic shaking the global economy to its core - thanks to regulations and the fall of financially stable centres such as London. But to some this is better defined as ‘change’ than ‘decline’.
+ What are the trends for the capital markets industry?
Alongside blockchain and smart contracts, reshaped business models and reinvigorated access to information is the future. Whether driven by data analysis or a surge for online services, just like banking, this sector is now stationed on the web.
+ How has technology changed the capital markets industry?
The capital markets sector covers a wide range of businesses with distinctive ambitions and aims. That being said, the firms across it tend to note a focus on short-term changes that streamline operations by evolving operating models that push forward automated and data-led initiatives.
Taking things technological might seem a challenging feat set to create chaos for financial institutions, but with Lolly Co at every step of the way, totting up the new changes need be as simple as stacking up pennies. In fact, with our tech-team assessing your business’ exact needs and walking you through each step, you don’t need a calculator, either! But, if you do fancy finding your way around tomorrow’s business technology, you can start here.
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