The industrial equipment industry might be streaks ahead of others technologically, but this doesn’t mean it should be slacking on adapting to innovation in a readily disrupted field. It doesn’t even mean the brains behind the businesses should be merely attempting to innovate on their production side, either.
This industry is set for an overhaul similar to other industries less-founded on digital innovation, with operating models, products, and their production methods being seen in a 21st century light. Central to this transformation is a refined operating model, the reimagining of customer satisfaction, and the rethinking of production via automation.
And we can help you with each component.
Start with the production of your products and services, using smart automation and connected manufacturing to begin the process of innovation with the core of your business.
Alter operating models to focus on customer experience via engagement; the digitalisation of the front office, all the way down the supply chain creates the domino effect your business needs to innovate.
Speaking of the supply chain - streamline via a technological overhaul, bringing communication to the fore of your business, and reinvigorating the culture of your business.
This industry might have made its name in innovation, but it still requires an overhaul to stay competitive in a readily-disrupted industry. And this starts with the industrial equipment production process.
Fundamental to a technological transformation in this industry is re-orientating operations and ensuring the consequential digitalisation is spread across the entire supply chain.
Data-driven decision-making is key to this, allowing you to plan your next move with a revitalised level of accuracy. Plus, with robotics, AI, machine learning and wearables on offer, operational costs can fall whilst quality rises.
Innovation might be at the core of production, but being able to test and launch products with greater insight is the added benefit of digitalisation.
And with quicker turnover of customer response and reaction, you can pinpoint your next move with uncharted accuracy. Production is no longer a guessing game; failure is simply not an option.
Reimagining operations goes further than the factory; the head office has just as much responsibility in the technological overhaul of your business, especially considering its role in securing customer satisfaction.
How you handle your customers is no longer the duty of the customer service representative. It's a business-wide effort.
This starts with operating methods that focus on streamlining the enterprise with cost reduction at the fore to maintain a competitive edge against disruptive businesses.
Mirroring this is the need to redefine the customer experience via engagement. By bringing together this need to make marketing and sales align with this principle, as well as the technology utilised in manufacturing which seek this end, the transformation can take place.
The entire supply chain needs to step up.
Michael Garcia Director of Marketing, Answering Legal
For those with an ear to the ground, this process is also known as a Digital Transformation. A Digital Transformation rethinks how you manage your employees, your clients’ and business’ data, and how you carry out your business operations. Or, in simple terms, a DT is the technological revamp your business needs to stay competitive.
The industrial equipment industry sticks to a simple principle: it is dedicated to creating technology designed to support specific customer needs. Fundamentally, it is aligned with the core principles expected of a digital transformation - but that doesn’t necessarily mean that its future is clear of turbulence.
Failing to innovate regularly and adapt to the moves made by your fellow disruptors can only end one way.
To steer clear of losing your position in the industry thanks to your contenders, your innovation must include AI, IoT sensors, blockchain, analytics, and cloud computing. These technologies are equally shared by the transformations undergone by other industries, but for this industry there is a renewed interest in maintaining an ever-evolving set of ideas that revolves around the need for personalised experiences with an autonomous, intelligent feel.
There’s no denying it: this is the future.
CONSIDER YOUR CUSTOMERS’ PERSPECTIVE
If only you could know exactly what your customers want, exactly when they want it. Thanks to data-driven insights harnessed by the latest software, you can!
MONITOR AND PICK UP PROBLEMS
Don’t just tailor your products to your customers; tailor your solutions to them, too. With up-to-date software picking up problems at pace, fixes can be found even faster.
MOVE TO A NEW OPERATING MODEL
By rethinking the office’s operating models, the team in charge of sales and marketing can prioritise devising personalised marketing that can seamlessly translate to personalised products.
REVAMP PRODUCTION VIA TECH
Utilise the power of tech such as automation, advanced control, and computer-aided design to allow the brains behind production to detect and decide on new, innovative ways to produce goods.
DRAW IN CUSTOMERS WITH DATA
Outside of the manufacturing plant, technology can be used to garner insights into the exact demands on customers, promising the twinned appeal of engagement and innovation.
GET A 4D VIEW OF YOUR CUSTOMERS’ EXPECTATIONS
Discovering customer insight requires the right tech. This means you need a complete overhaul to unleash the complete picture of what you should be doing next.
ENJOY AN INCREASINGLY CONNECTED WORKFORCE
Digitalise the whole team with tech solutions devoted to the entire supply chain. By ensuring collaboration across the board, needs can be met and innovation promoted.
HARNESS THE HUGE DATA AVAILABLE
The industrial equipment industry deals with big products, bigger factories, and even bigger numbers. Analysing this data can no longer be done by hand - take things digital, and save time on the process.
REDESIGN THE DIGITAL OPERATING MODEL
At the core of this industry is the digital operating model. However, by constantly rethinking the model and adapting it to the disrupted industry, you can harness a greater volume of data insights.
Taking things technological might seem a challenging feat set to rock your industrial equipment company to its foundations, but with Lolly at every step of the way, fitting the new cogs in this machine need not be difficult. In fact, with our tech-team assessing your business’ exact needs and walking you through each step, you don’t need an instruction manual, either! But, if you do fancy finding your way around the future of your business, you can start here.
Join global leaders who depend on Lolly Co to transform their businesses with advanced technology & automation.
Discover how digital transformation can help your business accelerate by reaching new technological heights via a free consultation with one of our expert consultants.
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Call 0203 150 0206