2. What are you looking to work on?
In specific terms, automation utilises technology to automate and simplify complex business processes.
From installing software dedicated to simple tasks, to the latest innovation of Robotic Process Automation, this technology is the future.
With AI under one wing and automation under the other, transforming classic business models with a machine-learning approach has never been easier. Redefining the way we do business - with customer engagement, satisfaction, and efficiency in consideration - might encompass a variety of technological solutions, but it’s automation that champions simplicity, quality, and efficiency via artificial intelligence and machine learning.
Robots aren't taking control. You are.
We start with a plan. We lay out a wireframe and flesh it out based on your specific business' needs, goals, and ambitions. From there we rethink your processes in order to elevate efficiency and satisfy your clients.
Once we’ve considered your perspective, we plan and produce the automation your business requires. We make sure we align it closely with your wide range of evolving needs and make the ends meet by maintaining a constant dialogue with your team.
Our automation services don’t end when your leads are nurtured, or your helpdesk support is satisfactory; adapting the automation to your evolving needs is key to staying one step ahead of the competition.
PERSONALISE THE EXPERIENCE
Ensuring the automation process provides the personalised experience when dealing with customers is vital to maintaining a human exterior - whilst also harnessing the power and potential of a computational brain.
ENGAGE WITH THE NEED FOR ENGAGEMENT
Engage your customers via automation that provides super-fast responses and super-fast solutions to their problems. In this day and age, ‘on-demand’ is a buzzword for any business - and automation can provide that.
ENFORCE EFFICIENCY VIA TECHNOLOGY
Cut out laborious tasks with the automation of processes that rethink manual labour and streamline the time your employees typically spend on them. The lowered costs won’t go amiss, either.
Director of Technology, Simply Brands
Your business solution starts with you.
We bring together your business’ needs, your business’ processes, and your business’ goals in order to formulate a plan specific to your automation needs.
Only by identifying and envisioning a roadmap for its future, can we detect where automation can take the wheel and drive you to higher levels of efficiency.
By bringing together your knowledge and passion for your business - and our know-how of your industry and the technology needed to automate processes - we can layout a tailored solution that considers your customer and your business’ day-to-day operations.
And with a broad stretch of technologies on offer, you won’t have to sift through technical terms and the digital options; we know the emerging technologies your industry needs to tap into to complete a digital transformation.
Our automation services centre around 4 components of process design and delivery that follow Agile methodology. This includes assessing your business’ process workflow, aligning technologies with your business, and merging AI with specific automation technologies.
By bearing in mind your business’ future need to re-scale and flex to your evolving needs, and digital solutions that utilise predictive and real-time data, our team can merge the selection of technologies for your tailored solution.
This includes AI, blockchain, and other technologies that can produce an intelligent workflow via intelligent automation.
But our techno know-how doesn’t dominate the conversation; we align our solution with your ideas, issues, and big data each step of the way.
Our services don't cease when the first automated process simplifies your operations. Your business isn't aiming to stagnate, is it? Instead, it should be constantly looking to evolve and adapt to wider industry changes. That why our services always aim do the same, responding to your team’s - and your customers’ - changing needs.
Throughout the entire process we rigorously test and rethink your automation, adding new features and capabilities as your business grows, develops, and alters. Your specific industry also enters the discussion as we consider your competitors, and negotiate new ways of running an intelligent workflow in alignment with the shifting world of business across the entire supply chain.
We might produce an automation solution your business deserves, but our services are never complete. Maintenance matters just as much as launching the new workflow in the first place.
+ What is automation?
Automation - also known as labour-saving technology - is the use of electronics and devices that are computer-controlled to control processes. It is a process or a procedure which takes place with minimal human assistance or interference.
+ What are the benefits of automation?
There is a wide number of benefits to automation including increased productivity, better communication, reduced time spent on processes, slashed costs, greater insight into your business operations, and elevated customer satisfaction.
+ Why is it important?
Automation results in faster business processes as certain tasks can be streamlined and completed at pace. It also cuts out the potential for human error and is a valuable tool for reducing costs and operations time.
+ What are the types of automation?
There are 3 types of automation: hard or fixed automation which uses specialised equipment to automate fixed sequences of assembly or process operations; programmable or flexible automation which allows you to change operation sequences; and soft automation which is an extension of programmable automation and creates a wide range of parts with limited time loss during changeovers.
Our know-how extends past the latest process we took of your hands; here's a 'couple other tricks we have up our sleeves.
Join global leaders who depend on Lolly Co to transform their businesses with advanced technology & automation.