Nordens
The Software Development
Case Study 👩🏻‍💼🧙

Here’s a quick breakdown 🔍

An accounting company needs assistance in automating its internal processes and addressing the weaknesses of its industry-leading software.

We looked at their situation and offered a solution: an automated admin system to chase up their admin, a piece of backend software to run in the background of their website and chase up their clients.

The result was an entirely automated, time-saving solution for our client with the ability to save thousands of hours on admin for years to come.

Nordens found themselves in the trap of off-the-shelf software, which needed to be more personalised to their needs. Their current toolsets could not handle their workload for a straightforward reason: they needed stronger processes. Here at Lolly, we don't stand for weak spots in software.

So, we did what any good software development company would do.

We desiccated them and replaced them with software that works all the time.

Lolly’s Quest 🧙

Automate all internal processes, and strengthen the weak spots Nordens was experiencing from their current software. We needed to speed up their software and make it reliable again to take on more clients and increase the throughput of their business from top to bottom.

One of the most vital things on our quest to-do list was to automate their government form filing system, which would go on to save thousands of precious work hours for Nordens and their clients every year.

Lolly’s Solution 💯

First of all, to speed up the systems Nordens were using, we needed to create some top-tier software that was personalised to them and their business needs. The problem was this: the software they were using at the time, Iris, needed to be more personalised to their individual needs as a company. It is software that is built for every generic accountant agency out there.

You want something else when trying to stand out and grab more clients. That's where Lolly comes in.

We offered them custom-built backend software for their website, which chased up all their VAT receipts, invoices and end-of-year employment reports. It would also chase up end-of-year accounts for their company clients, saving Nordens thousands of hours and much money in the long run. Since we custom-built all of this ourselves, it would speed up the process for them tenfold - considering it was built from scratch for them and no one else.

We also offered them an automated system that would send a link to their government form, the CS01, for each client and save them 80% of the process of filling these out. The thing is, most of the time, these companies have stayed the same. Therefore, it would be a great idea to automate the forms to stay the same with a short questionnaire to alter some of the details if needed.

This, above all, helped save so much time and speed up their processes. Most people don't realise that much of an accountant's time is spent chasing up admin that they have no time for.

We removed that worry for them.

Overcoming Conquest Battles ⚔️

It wasn't long before our R&D team encountered trip-ups into monster-infested pits, as with any good quest.

The difference is that we have the expertise to fight our way out.

Here are a few of the things we battled in the process:

✔️ Nordens is part of an extensive accounting industry that relies heavily on the UK tax system, which we needed to learn inside and out.

✔️ With their entire system built on industry-leading software, transferring this data will always be a struggle from client to client. It's a painstaking process but worth it.

Lolly Saves The Day 🦸

Today, Nordens is free from the trap of generic off-the-shelf software built for everyone and no one and is instead working with custom-made top-tier backend systems which work FOR them and not against them.

Their clientele is growing leaps and bounds thanks to a system that can handle this growth and make a world of difference to their company.

✔️ Their systems? Speedy and efficient. Everything is working with a purpose, customised to the needs and expectations of the business.

✔️ Their website? Automated and self-sufficient. Dramatically minimising the admin required from the colleagues, our custom-made backend systems do it all for them.

✔️ Their clientele? Growing exponentially. Thanks to secure, efficient and custom-built systems and processes, the clientele is better than ever.